The enormous success of Neil's blog is testament to how much we humans love to relate to one another. His blog is a series of anecdotes. - they're observations. Small stories, which make us nod our heads in empathy and think back to the last time we experienced the same feelings, first hand.
All marketing needs honesty if it's to connect with its audience.
We want to think that every company is a person and understands us.
We're interested in the reasons why a company does what it does rather than the products they produce.
We buy into the emotion and the story of a brand and that shapes our perception and ultimately our purchase decisions.
We want content that confirms our view of the world, helping us to immediately feel part of a wider community.
If you stripped back the industry jargon, business speak and hype around your company, what would you have left to say? It just might be what your customers want to hear.